Tad Pepper Peeps

We love adventure, exploration, excitement and most of all fun.  

We're often out sailing, biking, hiking or just enjoying an outdoor Sunday market in the moment. We have a bag for every adventure.  

We believe in a conscious and ethical approach towards the people, places and things that are part of our great adventure.  

We also love our products because they fit our beliefs and hope you will feel the same way.  

Shake the culture of disposability and unethical production methods with style..........Tad Pepper.  


Shipping

When do I get my stuff?
Standard shipping for orders inside the contiguous U.S. and Canada will take 3-8 business days. International orders will usually take 5-15 business days to arrive depending on the destination and customs processing.


How much is shipping?
Shipping with Tad Pepper is simple and cheap worldwide. FREE shipping on all orders over $100 inside U.S. and Canada. NOTE: Does not apply for deals such as 3 for 2.

USA: $6.00 Flat rate to anywhere in U.S. for your first item and $4 for each additional item.
Canada: $8.00 Flat rate to any where in Canada for your first item and $4 for each additional item.
International: $20.00 Flat rate to anwhere outside U.S. and Canada.

How will you ship my stuff?
USA: USPS 1st Class or Priority. Takes typically 3-8 business days. Canada: Canada Post expedited package. Takes typically 2-5 business days. International: Takes typically take a 5-15 business days.

Returns and Exchanges

You can return a Tad Pepper product within 45 days of your orders original ship date.   Just as long as the product hasn't been washed, worn, altered and is in resalable condition. 

We offer a full refund or exchange excluding the cost of post & packaging if you are not satisfied with your goods - no questions asked.  Box it up and seal securely, re-using the original packaging if possible.  Please send goods and original invoice as follows:

For products shipped to a US address:

Tad Pepper: Returns

c/o  Chitchats

PO Box 307

Niagara Falls

NY 14304

For products shipped to a Canadian or International address:

Tad Pepper

64 Newcombe Rd

Dundas, Ontario

Canada

L9H 7T3

Once your return product is received and processed, you'll receive a credit for the item's purchase amount, plus any applicable taxes.  Credits will only be posted to the credit card used to make the purchase. 

It may take up to two billing cycles for the credit to appear on your credit card statement, but we do our best to be faster than that.


Payment options:
All prices are listed in US dollars. Tad Pepper accepts payments using Visa, Mastercard and Amex. For alternative payment arrangements please contact us directly at contact@tadpepper.com


Customs and Taxes:
No customs for U.S. and Canadian orders....yay! Orders shipped outside of the U.S. or Canada are subject to regular customs duties and fees levied by the destination country.

Canadian orders will be charged GST/HST according to the tax rate of the destination province.


Are Tad Pepper products available wholesale?
Yes, contact us at contact@tadpepper.com


Can Tad Pepper bags be customized for me or my store?
Yes, contact us at contact@tadpepper.com


Privacy and Security:
Yes, we respect your privacy 100% and do not share or sell your personal information with third parties.

All sales are conducted through Stripe. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. You can find more info here https://stripe.com/help/security


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